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Frequently Asked Questions

Q: I forgot my username and/or password. What do I do?
A: If you have forgotten your username and/or password, please click on the "forgot username and/or password" link on the 'Login to MyHQ' tab. You will then be asked questions to determine your identity and help you reset your information. If you continue to encounter issues, please contact us.

Q: I am having trouble with registering. What should I do about this?
A: Please make sure you have answered all required questions and if applicable, entered all of the correct credit card and billing information. If you continue to encounter issues, please contact us.

Q: Who should I contact for help with additional questions?
A: For more event information, please contact promisesforpurple@gmail.com.

For more information about the Jimmy Fund, including tax or gift information, please contact:
Ellen Smith
The Jimmy Fund
ellend_smith@dfci.harvard.edu
617-582-8681

Or find more information at: http://www.promisesforpurple.org


Promises for Purple
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